WE VALUE YOUR PRIVACY

Privacy PoliCY

Privacy Policy

Plant-Tek Control Systems Ltd

Plant-Tek Control Systems Ltd (“Plant Tek”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data you provide when using our website.

1. Who We Are

Plant-Tek Control Systems Ltd
36A Foygh Road
Dungannon
County Tyrone
Northern Ireland
BT70 3DH

Contact:
Email: info@plant-tek.co.uk
Telephone: 028 8776 7485

For the purposes of data protection law, we are the data controller of your personal data.

2. What Information We Collect

We may collect and process the following information:

  • Name and contact details (e.g. email address, phone number)
  • Information submitted via contact forms or email enquiries
  • Technical data such as IP address, browser type, device information
  • Usage data relating to how you interact with our website

We only collect the information necessary to respond to your enquiry or provide our services.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested information
  • Communicate with you regarding our services
  • Improve our website and user experience
  • Monitor website performance and usage
  • Maintain security and prevent misuse of our website

We do not sell, rent, or trade your personal data.

4. Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve its performance.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser type
  • General geographic location (not precise location)

This data is collected in an anonymised form and does not directly identify you.

Google may process this data on our behalf in accordance with their own privacy policy. For more information, please see:
https://policies.google.com/privacy

You can opt out of Google Analytics tracking by using browser settings or Google’s opt-out tools.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate interests – to operate and improve our website and services
  • Consent – where required (e.g. cookies and analytics tracking)
  • Legal obligation – where required to comply with applicable laws

6. Data Sharing

We may share your data with:

  • IT and website service providers
  • Analytics providers (such as Google)
  • Professional advisers (if required)
  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data and process it in accordance with the law.

7. Data Retention

We only retain your personal data for as long as necessary to:

  • Respond to your enquiry
  • Fulfil any contractual obligations
  • Comply with legal requirements

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Cookies

Our website uses cookies to improve user experience and analyse website traffic, including through Google Analytics.

You will be asked to consent to non-essential cookies when you first visit the website. You can manage or disable cookies at any time through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact

If you have any questions about this policy or how your data is handled, please contact:

Email: info@plant-tek.co.uk
Phone: 028 8776 7485